Do Rogha Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Do Rogha collects the following data:
Shipping address(es)
Email address
Name
Phone number
We do not intentionally collect special category personal data (such as health information) through our website. Organisations should not include personal information about the individuals they support.
This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.
Analytics
This website collects personal information to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
Squarespace provides analytics functionality for this website.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
How do we collect your data?
You directly provide Do Rogha with most of the data we collect. We collect data and process data when you:
Create an organisation account and submit requests through our platform.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also store this information in Google Drive.
If you create an account on this website, we collect personal information to improve our service. This information may include your:
Shipping address(es)
Email address
Name
Phone number
We provide this information to Squarespace, our website hosting provider, so they can provide website services to us and help us manage our relationship with you.
How will we use your data?
Do Rogha collects your data so that we can:
Process your request and manage your account.
Where necessary to fulfil your request, and if you agree, Do Rogha may share the information required to deliver the requested items with suppliers, delivery providers or other organisations involved in fulfilling your request.
Our legal basis for processing your personal data
We process your personal data only where we have a lawful basis to do so under the General Data Protection Regulation (GDPR). Depending on the circumstances, this may include:
your consent;
processing necessary to provide our services and manage your account;
compliance with legal obligations; and
our legitimate interests in operating and improving our services, provided these interests do not override your rights and freedoms.
How do we store your data?
Do Rogha securely stores your data using Squarespace, where information submitted through our website forms and organisation accounts is stored, and on Google Drive, where copies of operational data may also be stored for administrative purposes. Access to this data is limited to authorised personnel and protected through the security measures provided by these platforms, including password-protected accounts.
Do Rogha will keep the personal and organisational information you provide through our website forms and organisation accounts only for as long as it is necessary to fulfil the purposes for which it was collected, to manage our relationship with your organisation, or to comply with applicable legal and regulatory obligations. The length of time we retain your data therefore depends on the purpose for which it was collected and any legal requirements that apply. When the data is no longer required, it will be securely deleted from our systems and, where applicable, from Google Drive.
Do Rogha uses Squarespace to host its website and process information submitted through the website. Information submitted through Squarespace is stored and protected using the security measures implemented by Squarespace. Further information is available in Squarespace's Privacy Policy.
International data transfers
Some of the third-party service providers we use to operate our website and deliver our services, including Squarespace and Google, may process or store personal data outside of the European Economic Area (EEA), including in the United States.
Where personal data is transferred outside the EEA, Do Rogha ensures that any transfers outside the EEA are protected by appropriate safeguards in accordance with applicable data protection law. These safeguards may include reliance on adequacy decisions issued by the European Commission or the use of other legally recognised transfer mechanisms where required.
You can find more information about how these providers process personal data by visiting their respective privacy policies.
Marketing
We will only send marketing communications where you have opted in to receive them.
Account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created an account
Your account password has been reset or updated
You’ve submitted a request
Your items have shipped
It’s not possible to unsubscribe from these messages.
We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.
What are your data protection rights?
Do Rogha would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Do Rogha for copies of your personal data. You will not normally have to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse to comply with a request if it is manifestly unfounded or excessive, as permitted by applicable law.
The right to rectification – You have the right to request that Do Rogha correct any information you believe is inaccurate. You also have the right to request Do Rogha to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Do Rogha erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Do Rogha restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Do Rogha’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Do Rogha transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@dorogha.org
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Do Rogha has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission (DPC).
https://www.dataprotection.ie/
Address:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28